Our Services

Our services

Our services

At Wakefield we strive to provide the very best for the people in our care, their family and whānau, our staff and specialists. Take a look at some of our services available during your stay below.

Ancillary services

Laboratory services are provided on site, as are radiology services, which include MRI scanning, CT scanning, nuclear medicine, a digital catheter lab, and general radiology. Physiotherapy and occupational therapy services are also available as requested by your specialist.


At Wakefield we have an inter-denominational chaplain. If you wish to be visited by a chaplain of your own faith, please ask your nurse.


Family, whānau and friends can phone you directly by calling 04 381 8100. When the phone is answered by the automatic answer service, you will be given the option of dialing the extension you require. Dial 6 followed by the room number – e.g. room 301 would be ‘6301’. Personal calls cannot be transferred on our 0800 number.

There is also WiFi available for people in our care.

Cell phones should be used only in reception and patient lounges.

Cultural needs

Please let us know if you have any spiritual or cultural needs. Should the services of an interpreter be required, please let us know well in advance of your surgery to ensure that this is arranged. There is a cost for this service.


Our menus are carefully selected to provide you with a choice of meals each day, these will be served in your room. A selection of snacks is also available. If you require a special diet, please notify the nursing staff well in advance so that our Food Services Team can carry out your wishes.

Meals are served at approximately the following times:
Breakfast – 8:00am
Lunch – midday
Dinner – 6:00pm
If you miss a meal for any reason, simple meals are available on request outside of these hours until 7:00pm.

Tea and coffee-making facilities are also available from the small kitchen in the ward.

Mobility equipment

At Wakefield Hospital, we are pleased to partner with Rehab Rental to provide a variety of mobility equipment for hire. This can be arranged through our Physiotherapy Department.


Your specialist and nursing staff will discuss with you the need for any physiotherapy. While you are free to make arrangements with any physiotherapist of your choice, here at Wakefield we receive an excellent service from the on-site physiotherapists at Proactive.

Proactive is well placed to meet the needs of patients and they will be happy to continue to provide service after discharge.

Occupational Therapy

If you require the services of an occupational therapist, a referral will be sent prior to your admission and the therapist may contact you to discuss your home equipment needs (e.g. raised toilet seat, shower stool, etc). For some types of surgery it is strongly recommended that this service is used. There may be a cost involved dependent on your health provider, or if you are paying personally. The occupational therapist can inform you of this.

Phone follow up

If you answered yes to being called after your procedure, our nursing staff will contact you.