Looking after the people in our care

Restrictions are in place to look after the people in our care. Our robust health and safety measures ensures we continue to perform safely while providing optimal care to all our patients.

The safety and wellbeing of our patients, visitors, staff, medical specialists, and contractors is always our utmost priority.  We have always had very thorough cleaning, hygiene and health and safety processes in our hospital. We have dedicated infection prevention and health and safety experts advising and monitoring our practices. We’ve also put in place even more cleaning and sanitising, focusing on high touch surfaces, and we have hand sanitisers installed throughout the hospital for our staff, patients, and visitors.

We’re following the Ministry of Health’s guidelines around handwashing, cough etiquette, social distancing, and hygiene practices, and have reinforced this with all our teams. If you are unwell, please do not enter the hospital. Contact your GP.

Policies that keep us safe

We want to assure all people in our care that we have extensive policies, procedures, and measures in place to keep us all safe whilst reducing the likelihood of Covid transmission within our facilities.

Health screening is conducted by our staff prior to your admission. Should a rapid antigen test be required our staff will undertake this at our facility prior to your admission into our facility.

Should a patient in our care become symptomatic, or test positive for Covid, we have procedures in place to support and isolate that patient.

RAT Testing for Patients

  • All inpatients and endoscopy patients will be tested in a separate area from other patients as first step of admission process
  • Any symptomatic patients (no matter how mild) will be tested following admission

To reduce the risk of Covid-19 we ask all people to follow the rules below:

When entering our facilities please

  • When visiting a patient please visit within the dedicated visiting hours between 3-7pm
  • Maintain vigilant hand washing and hygiene practices
  • If you’re unwell do not enter our facilities. Contact your GP.

Thank you for helping us to keep our staff, patients, and the people you love safe.

More information:
Ministry of Health NZ
Regional Public Health
Safe Travel (travel advice)
Healthline: Dedicated number for health-related calls about Coronavirus 0800 358 5453